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The Oriental Insurance Co. & MyTVS launches “Our Oriental – MyTVS Emergency Roadside Assistance” in
Hyderabad |
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Hyderabad –
Thursday, August
28, 2008:
The Oriental
Insurance co.
Ltd., one of the
leading Public
Sector Insurance
Companies and
MyTVS, the
Customer Centric
Car Services
Business
division of TVS
& Sons, came
together to
launch a unique
value added
service product
called ‘Our
Oriental – MyTVS
Emergency
Roadside
Assistance”.
IRDA Chairman
Mr.J. Hari
Narayan launched
this
‘Value-Added-Service’
in the presence
of Shri M.
Ramadoss,
Chairman &
Managing
Director, The
Oriental
Insurance Co
Ltd, and Shri R.
Srivatchan,
President (CCB),
T V Sundram
Iyengar & Sons
Ltd. |
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This unique
service, which
was initially
launched in
Tamil Nadu
during May 2008,
Kerala in July
2008 and
Karnataka in
August 2008 is
now available
across Andhra
Pradesh now, and
will soon cover
the rest of
India by
September 2008.
MyTVS has been
offering 24x7
Emergency
Roadside
Assistance since
2003 and is a
pioneer in this
service with a
wide service
network
including a
dedicated 24x7
call center.
Their network is
spread across
119 locations in
Andhra Pradesh
with 169
authorized
service
providers
providing
Emergency
Roadside
Assistance for
all Cars. Across
India, they are
present in 900
locations with
1900 Authorized
Service
Providers. They
have a plan to
cover entire
India with a
presence in 1100
locations and
2500 Authorized
Service
Providers, by
end Sep 2008.
They have
ambitious plans
to invest on
state-of-the-art
fleet network,
including a
robust set of
‘Flat-Bed-Trucks’,
the most sought
after
infrastructure
to handle
breakdown or
towing cases of
luxury segment
cars.
Oriental
Insurance is one
of the leading
public sector
general
insurance
companies and
has a strong
customer base of
more than 2.0
lakh cars in
Karnataka and
about 15 Lakh
cars across
India for their
comprehensive
motor package
policies. This
is a
first-of-its-kind
scheme in the
Indian general
insurance
industry,
wherein all
motor policy
package holders
of Oriental
Insurance can
avail the 24x7
Emergency
Roadside
Assistance from
MyTVS at no
extra cost. This
value-added
service from The
Oriental
Insurance is
available only
for private cars
and passenger
carrying cars
which are less
than 10 years
old.
In case of an
emergency, all
one has to do is
to dial the toll
free / helpline
number, give the
basic vehicle
details & inform
the location /
nature of the
problem. MyTVS
will then
organize one of
its authorised
service
providers to
reach the spot
for attending to
the problem &
make the car
roadworthy.
Services include
apart from 24x7
roadside
assitance,
towing, cab
arrangement,
arrangement of
emergency fuel
etc. One of the
important value
benefits of this
association is
in case of
accidents,
Oriental has
authorized all
MyTVS workshops
for providing
cashless claim
settlement for
their policy
holders. This
will provide all
car customers in
Andhra Pradesh a
hassle free way
to get their
cars repaired
with MyTVS in
case of
accidents.
According to Mr.
M. Ramadoss,
Chairman &
Managing
Director, The
Oriental
Insurance,
“Being customer
friendly at our
organization, we
decided to reach
out to our
customers,
especially
during his times
of distress by
this path
breaking
value-added-service
Our Oriental –
MyTVS Emergency
Roadside
Assistance. This
is a unique
service for the
very first time
in the annals of
the history of
Indian General
Insurance. This
scheme is in
response to
customer needs
during emergency
situations when
their cars
breakdown or
gets involved in
an accident.
With Our
Oriental – MyTVS
Emergency
Roadside
Assistance, help
is just a phone
call away. This
is our way of
giving it back
to the customer
the due care he
deserves for
patronizing us”.
Speaking on
the occasion,
Shri R.
Srivatchan,
President (CCB),
T V Sundram
Iyengar & Sons
Ltd said,
“With this
association we
aspire to reach
out to the
diversified
clientele of The
Oriental
Insurance
throughout India
offering them
the best of our
services. Now,
all motor policy
holders of The
Oriental
Insurance have a
friend they can
turn to if their
car gets
stranded on the
road – Our
Oriental for
Insurance needs
& MyTVS for
service needs,
making the
association Our
Oriental – MyTVS
come true” |
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Click on image to view
Brochure |
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